Terms of use

Last updated: 1 November 2026

1. Description of the service and operator

FitBreak is a web and mobile app that reminds you to take breaks during the day and says what you need right now — stretching and exercise, hydration and nutrition, a moment for your head. It includes a personal coach that helps with movement, learning, self-control, focus, sleep, confidence and your own goals. It uses speech synthesis and pre-recorded voices.

The operator and its identification details are given in the last section of these terms.

2. Registration and account

• To use the app you can register with an e-mail address or sign in with a Google account
• The user is responsible for the accuracy of the details given at registration
• Each user may have only one account
• The app is for people aged 15 and over, the subscription and AI coach for people aged 18 and over

3. Price, ads and subscription

• The app and the personal coach are free, with no time limit and no trial
• Running it is paid for by the ads that are displayed
• Two optional services are paid: switching ads off (normally 100 CZK a month or 1,000 CZK a year) and the AI coach (normally 200 CZK a month or 2,000 CZK a year, ad-free included). The prices shown in the app when ordering are binding and final
• The subscription renews automatically for the next period and can be cancelled in the app at any time; it runs until the end of the paid period
• The contract is concluded by paying the order, in Czech or the language of the app. The operator does not keep it as a separate document; the terms in force are always on this page
• Payments are handled by the secure Stripe payment gateway; your payment details never reach us

4. Google Calendar

• Connecting Google Calendar is optional
• The app accesses the calendar strictly in read-only mode
• Calendar data is used only to adapt the breaks
• The user can disconnect the calendar at any time in the settings

5. App content and the coach

• Lines, exercises, programs and coach advice are general suggestions for everyday life
• The app is not a medical device or a health or psychological service. It does not diagnose and does not replace a doctor, therapist or other professional
• If you have pain or health problems, consult a doctor before exercising; exercise within your limits and stop if it hurts
• Results depend on you. The app promises no particular result

6. Availability of the service

• The operator aims for uninterrupted availability but does not guarantee it
• The service may be temporarily unavailable because of maintenance or technical problems

7. Liability

• The operator is liable for proper provision of the service as set by law
• These terms do not exclude liability for harm to health or for damage caused intentionally or by gross negligence, nor consumer rights that cannot be limited by contract
• The operator is not liable for outages of third-party services (Google, Stripe, Azure, OpenAI) it cannot influence

8. Ending the account

• The user may ask for the account and all related data to be deleted
• The operator may close the account of a user who seriously breaches these terms, after prior notice, and refunds the unused part of a paid subscription

9. Changes to the terms

We announce changes at least 30 days in advance in the app or by e-mail. If you disagree, you may end the subscription before the change takes effect and we refund the unused part. A change does not apply to an already paid period to the user's detriment.

10. AI coach

• The AI coach is an artificial intelligence system. Its answers are generated by a machine, not a person
• It drafts a plan from what you write. The draft can be inaccurate, so review it before use
• The subscription includes the monthly number of requests shown in the app. If the service is temporarily down, other features keep working and your plan stays on your device
• Your text is sent to the AI provider only with your consent, details are in the Privacy policy

11. Right of withdrawal

A consumer may withdraw from the subscription without giving a reason within 14 days of concluding it, using the Withdraw from the contract button on the Ad-free page in the app, or by e-mail to the contact below.

• The service starts right away if you expressly ask for it when ordering by ticking the box. Without this request the order does not go through
• On withdrawal the subscription ends and you pay only a proportionate part of the price for the time the service ran. We refund the rest by the original payment method within 14 days at the latest
• You receive confirmation of withdrawal by e-mail

12. Complaints and disputes

• If the paid service does not work as it should, write to the contact below. We handle complaints without undue delay, within 30 days at the latest; rights from defective performance are governed by the Czech Civil Code
• Consumer disputes can be resolved out of court at the Czech Trade Inspection Authority (adr.coi.cz)
• The contract is governed by Czech law. This does not affect the protection given to a consumer by mandatory rules of their country of residence
• Consumer protection is supervised by the Czech Trade Inspection Authority

13. Operator and contact

If you have any questions, contact us at the e-mail address given on simonet.cz.